Legal
Refund Policy
Last updated: October 17, 2026
Before work begins
If you cancel before any work has started on your project, you are eligible for a full refund of any upfront payment.
Work in progress
Once work has begun, fees cover the time and expertise invested in audits, strategy, response writing, profile optimization, and request preparation. Partial refunds for unused portions of a service may be offered at our discretion.
Platform decisions
Because removal, de-indexing, and reinstatement decisions are made solely by each platform, a platform declining a properly prepared request is not, on its own, grounds for a refund. Any outcome-based terms will be agreed in writing before work begins.
Monthly services
Ongoing monthly services can be cancelled at any time and will not renew for the following billing period. Payments for the current period are non-refundable.
Requesting a refund
To request a refund, email team.tamokehagency@gmail.com with your name, business, and the service concerned.